Community Relations Is NOT an Overnight Fix

Think LONG TERM. Establishing a long-term community relations campaign requires patience and persistence. It is a long process, which does not have an immediate result on your business. That is the main reason why you should BELIEVE in your charity work you do and enjoy it. You should be able to tell yourself: I am going to do this even if I don't get any media coverage at all. Using savvy strategic communication, you will.

Atlanta CBS 46 community relations project took more than three months. It included conducting volunteer-participation surveys among the station's employees, analyzing the data and assigning the right organization to each employee. The results were well worth the time and the effort. The campaign was win-win for both the station volunteers and the community organizations. It produced an ongoing supply of volunteers for the charities and visibility for the station.

Marilyn Pearlman

Founder Pearlman Associates

Three Strategies You Can Use

Building community relations is an important, ongoing process, and crucial to maintaining a positive image and presence in the public eye. By and large, building community relations involves a business giving something to the community for FREE. The business can give goods, money, time or effort. The community is usually represented by a non-profit organization, charity coalition or a philanthropic lobby of public opinion leaders.

Your successful, finance-driven business helping a poor, charity-oriented organization yields news that makes you look good. Positive community relations also gains a favorable REPUTATION for the business, which results in better public acceptance, better employee retention and better recovery in case the business suffers an image blow.

The following strategies that will be discussed in this blog are meant to serve you, the businessperson, as you start building you business community relations. You will find three guidelines for community relations building with real examples from our work and three examples of tactical actions that worked for us. These strategies should help you build your business community relations in a productive and enjoyable way.

Marilyn Pearlman

Founder Pearlman Associates